Privacy Policy

1. Who We Are

BoostingShein ("we", "our", "us") operates the website boostingshein.com and related services. We are committed to protecting your personal information and your right to privacy. If you have questions, contact us at admin@boostingshein.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Phone number used for account creation and login
• Profile information such as your name and address
• Order history and transaction details
• Communications you send us (e.g. support messages)

We also automatically collect certain usage data such as IP address, browser type, pages visited, and referring URLs when you use our platform.

3. How We Use Your Information

• To create and manage your account
• To process and fulfill your orders
• To send transactional notifications (order updates, delivery status)
• To improve our platform and personalize your experience
• To prevent fraud and ensure platform security
• To comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties only as necessary to operate our services, including:

• Payment processors (eSewa, Khalti, Fonepay) to handle transactions
• Logistics and delivery partners to fulfill your orders
• Cloud infrastructure providers (Supabase, Vercel) for hosting
• Government or law enforcement when required by law

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by emailing us. Certain data may be retained to comply with legal obligations.

6. Cookies

We use cookies and similar tracking technologies to maintain your session, remember preferences, and analyze platform usage. You may disable cookies in your browser settings, though some features may not function correctly without them.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications at any time

To exercise any of these rights, email us at admin@boostingshein.com.

8. Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our platform after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or concerns, reach us at: admin@boostingshein.com